Shipping policy

SHIPPING POLICY

At Somos Eternos, we are committed to delivering your order quickly and efficiently.

ORDER PROCESSING

• Orders are processed within 1 business day.
• Orders placed on weekends or holidays may be processed on the next business day.

SHIPPING

• Free Shipping is included on all orders.
• Delivery times vary depending on destination and carrier availability.
• Tracking information will be provided once your order has shipped.

DELIVERY

• Most orders are delivered within 2–7 business days.
• Delivery times are estimates and are not guaranteed.

DAMAGED ORDERS

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the product, packaging, and shipping label.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information. Somos Eternos is not responsible for delays or losses caused by incorrect addresses submitted during checkout.

CONTACT

For shipping questions, please contact:

support@somoseternos.us

Thank you for choosing Somos Eternos.
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